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How do I decide which questions
to ask?
How long does this take?
(PSS Practice Survey)
Why should I pay
to get information I can probably get myself?
What if I have some
questions to ask before I commit to conducting a PSS Survey?
Are there any Guarantees?
Where do I sign up?
How
do I decide which questions to ask?
Our Questionnaire and Interview
will help you focus on specific targets. Don’t worry if you
can’t clearly identity and write out your questions. This
is common. We will assist you in this area, and we don’t create
the survey until you’re confident the survey questions you’ve
given us are what you need to make decisions and grow your practice.
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How long does
this take? (PSS Practice Survey)
This one is tough to answer…
Once we receive your completed Questionnaire and the Interview is
complete, we assign your Survey for a production date - which is
typically within two or three weeks. Immediately following proofing,
production and assembly of the Survey, it is expressed mailed to
your office where you address and mail the Survey Envelopes (Remember
that all postage is already paid). When you mail the Survey Envelopes,
you will also mail a special post-card (prepared and provided by
PSS). This post-card arrives at our mailbox on approximately the
same day as the Survey Envelopes arrive at the homes of the survey
participants. We begin a 45 day clock from the date we receive this
special post-card. Our experience has shown that the majority of
surveys arrive within ten days; however some still trickle in over
the next five week period. We assemble and prepare the survey results
into a comprehensive report. We plan to have this report arrive
at your office approximately 2 months after you mail the Survey
Envelopes.
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Why
should I pay to get information I can probably get myself?
We encourage you to review the
pages within this web site; specifically:
“Why Survey”,
“Who Should Survey?”
“Why PSS?”, and
“How to Benefit From A Survey”.
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What
if I have some questions to ask
before I commit to conducting a PSS Survey?
Easy! Send them our way! We would never
encourage anyone to make such an investment in their practice, if
we weren’t completely confident they would benefit from the
experience. We have put a lot of information throughout this web
site, and therefore ask that you read as much as you can here before
you call us. The page titled, ‘Index
Of All Pages’ may be useful for you.
Click here ‘How to Contact Us’
for our contact information.
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Are
there any Guarantees?
Simply put, no. This may seem like a harsh
response; however, PSS cannot easily measure the level of success
any practice may enjoy, or measure the increased levels of patient
interest or awareness. Neither could PSS predict when a referral
or reactivation will occur. PSS is an information gatherer for you
and you make all the decisions based on this information –
we do not make them for you. In summary, it’s all up to you.
We have seen many reactivations and referrals that are attributed
to conducting the Practice Survey. Also, we have had doctors indicate
they have improved their new patient processing procedures based
on the information received from their New Patient Survey. Again,
how you respond to the information we gather is entirely up to you.
Where
do I sign up?
Click here to
‘Begin The Process!’ and go to the Enrollment Form.
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